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Shipping and Return

Shipping guide

Our dresses are made-to-order and hand-sewn, the tailoring time is about 2-3 weeks(Some wedding dresses are 30-40 days). The shipping method is UPS, DHL, Fedex, TNT or EMS express, the shipping time is about 3-7 days. Please order at least one month before your event, if you need the dress sooner, please let us know.

 

Return policy

All of our dresses are made-to-order and hand-sewn, return is not acceptable except quality problems.
Please note that we only accept products in their original condition,wored,washed,dirty,damaged,with perfume or smoke items cannot be retured,and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service for further information.
Please note that we will not accept any returned items by the color difference which is caused by your display monitor or the weather condition.

Dresses that are custom-made or color-changed cannot be returned.